TERMS AND CONDITIONS
POLICY AND CLAIMS SERVICES:
(913) 738-4836
Summary Description for CDL Legal, LLC and its Affiliates
Roadside Protect, Inc is the licensed Auto Club for this plan
Who is eligible for coverage? All active members either direct or through carrier or affiliates. Eligible Members must purchase plan benefits through CDL Legal, carrier, or affiliate. Membership fees must be current for member to be eligible for coverage. In the event of a violation, the membership must remain current during and through the claims process with the attorney and applicable court proceedings. CDL Legal retains the right to refuse a claim at any time if the member goes inactive due to lack of payment.
Spousal Coverage: The legal spouse of a member is included at no additional cost on the Gold Membership. However, a member’s spouse must be included on membership prior to date of claim event to qualify for coverage.
Vehicle Eligibility: Vehicle eligibility must include vehicles with 2 wheels or more. Boats are not covered vehicles.
Plan Benefits: Moving Violation attorney fee assistance, Non-moving violation attorney fee assistance, Accidents leading to fatality up $3000 in attorney fee assistance, roadside assistance network access through Roadside Protect, Inc. Gold Membership also includes PSP/CSA challenges, discount network access, and coverage for spouse and personal vehicle.
Exclusions: Coverage is not provided for any claim that results directly or indirectly from any of the following: those charged with DUI, DWI, the possession of drugs and alcohol, driving without a valid driver’s license, leaving the scene of an accident, past due citations, use of radar detector/scanner, illegal use of cell phone, and anything we deem as abusive driving behavior. Red light camera violations are also excluded. Violations obtained while operating a watercraft or marine vessel are not covered. Appeals, trial cases, and misdemeanors are not covered and are subject to additional costs. Exceptions to these exclusions can be granted at the request of carrier clients.
Pre-existing claims: In the event of a claim event prior to the membership date, access to the attorney network will be provided with the condition based on an active membership. No attorney fee assistance will be granted on pre-existing claim events. Non-members will not have access to attorney network or attorney fee assistance.
Return / Refund Policy: All sales are final.
- Membership Fees: Fees are collected at the beginning of the coverage period. Once the membership has been paid, no refunds are given for any reason other than clerical error on the part of CDL Legal.
- Pre-Existing Ticket Fees: While our network of attorneys are highly successful in getting tickets dismissed or reduced, payment is no guarantee of results. All situations are evaluated on their own merit. Payment is secured up front as required by the attorneys and no refund is available once payment has been made.
General Provisions: This guide to benefits is not a policy or contract of insurance, but is your most complete source of information.
Attorney Fee Assistance: Depending on your package Bronze, Silver, or Gold you are entitled to legal fee assistance. Bronze package members are responsible for $200 of the attorney fee per occurrence. Silver package members are responsible for $100 of the attorney fee per occurrence. Gold package members are responsible for $0 of the attorney fee per occurrence.
Entire Contract Changes: The entire contract is made up of the plan benefits, the member’s Application, and any attached riders and endorsements. Any change to the Policy must be: (1) made in writing; (2) signed by one of Our officers; and (3) attached to the plan benefits.. No agent has authority to change the plan benefits or waive any of its provisions. Your consent is not needed to change the plan benefits. Records. The member must maintain adequate records acceptable to us and provide any information required by us relating to the plan benefits.
Clerical Error: If a clerical error is made, it will not affect your coverage. An error will not continue Your coverage beyond the date coverage would end, if the error had not been made. After an error is found, We will take appropriate action. This may include adjusting, collecting or refunding premium.
Errors and Omissions: Clerical error or omission by us to the member will not: 1. Prevent an eligible individual from receiving coverage, if the eligible individual is entitled to coverage under the terms of the plan benefits; or 2. Cause coverage to begin or coverage to continue for an individual when the coverage would not otherwise be effective.
Representations: By enrolling into Plan Benefits, the member agrees that: 1. The statements in Application made part of the plan benefits are accurate and complete; 2. Those statements are based upon the representations by the member; and 3. We have issued the plan benefits in reliance upon the member’s representations. We rely on statements made by the member in the Application. If there is no fraud, the member’s statements: (a) are considered representations and not warranties and (b) will not be used to void the plan benefits or reduce any claim. We will not contest the plan benefits after it has been in effect, except for fraud.
Fine Reimbursement as Alternative Benefit: We may, at our sole discretion, as an alternative benefit to those benefits provided in paragraphs A-B above pay such fine or other penalty associated with the citation received.
False Claim: If You make any claim knowing it to be false or fraudulent under any Coverage Part or Assistance Service, that Coverage Part or Assistance Service will no longer apply to You and Your claims thereunder will be forfeited.
Conformity With State Statutes: Any provision of the Policy that, on its effective date, is in conflict with the laws and regulations of the state in which the Policy was delivered is amended to conform to the minimum requirements of those laws and regulations.
Due Diligence: You must use due diligence and concur in doing all things reasonably practicable to avoid or diminish potential claims. We will not unreasonably apply this provision to avoid claims.
Benefits Provided For Member Only: The plan benefits provided by the CDL Legal are solely for the benefit of the member and, on the Gold Membership, the Member’s registered legal spouse. No other person or entity will have any legal or equitable right, remedy or claim for coverages or damages under or arising from the plan benefits.
No Assignment of Coverages: Your coverages under the plan benefits may not be assigned or transferred by You, and any rights which may arise under the plan benefits(including any claims made, or which may be made) may not be assigned or transferred by You either by operation of law or by contract, without Our prior written consent.
How to File a Claim:
Please gather the information below if you have a covered claim during your covered travel as it will be requested when you file a claim. All claims must be reported to CDL Legal LLC by clicking HERE. All claims must be made at least 7 business days prior to the court date or response deadline on the violation received.
In the event a violation is received the member must call or email CDL Legal claims the violation information. Once your claim has been reported to a CDL Legal, one of our service associates will begin the process to secure a local attorney to cover your case. Once CDL Legal has assigned an attorney to your case you will receive communication via email and/or text with your attorney’s name and contact information. It will be your responsibility to follow up with your attorney and provide any and all additional information required for the attorney to work your case. CDL Legal will be in regular communication with your attorney and or the court to stay up to date on your case.
Roadside Assistance Terms & Conditions
- As an access only benefit, members must pay all fees to service providers dispatched for services.
- Towing Assistance – When a vehicle is disabled as a result of a breakdown, we will arrange to have it towed to a destination of your choice.
- Flat Tire Assistance – If your vehicle has an operable spare tire, it will be installed to replace a flat tire. If the vehicle has two or more flat tires or it does not have an operable spare, the vehicle will be towed in accordance with the towing benefit.
- Fuel Delivery Service – If the vehicle runs out of fuel, we will provide for the delivery of fuel needed at the disablement site. Specific brands or octane ratings cannot be promised.
- Battery Service – When a vehicle experiences battery failure, we will provide a jump-start.
- Lost Key/Lock-out Assistance – When a driver loses their key or locks them in their vehicle, service will be sent to gain entry.
- Winching/Vehicle Extraction – If a vehicle is stuck in a ditch, mud or snow, but it is accessible from a normally traveled roadway; service will be given to either tow or winch the vehicle.
HOW TO GET HELP IN AN EMERGENCY
A. Call (888) 993-9221
Your call is toll-free anywhere in the U.S. (including Alaska and Hawaii), & Canada. Give the Service Representative your membership number and the phone number you are calling from.
B. Describe the location and vehicle
Tell us the road name and cross street or highway number and nearest mile marker. Also tell us the model, make and color of your vehicle.
C. Describe the problem to our certified dispatch representatives
When you call Roadside, you know that our representatives are specifically trained to answer questions about how to handle vehicle disablement situations. Explain the vehicle’s problem so we can send the proper equipment to assist you. Your Roadside Dispatch Representative may ask you to hold while the appropriate local Emergency Service Provider is contacted. We’ll confirm the estimated time of arrival and provide you with the information on the Service Provider who is coming to assist you. Once your service provider is dispatched, we’ll keep you aware of their progress by text message. If the service does not arrive by the estimated time of arrival OR If you have been promised a call back and have not received it in the time specified … Call us back at (888) 993-9221 – We may have had difficulty locating your vehicle and/or reaching you at your phone number.
BEFORE YOU START USING OUR WEBSITE
Before you start using our website, we kindly ask that you review and agree to our terms and conditions. These terms and conditions (also referred to as “terms”) govern your use of our website and any services or products offered through it.
By accessing or using our website, you agree to be bound by these terms. If you do not agree with any of the terms, please do not use our website.
Acceptable Use
We strive to create a positive and safe experience for all our users. Therefore, we ask that you comply with these acceptable use guidelines while using our website:
- Do not engage in any illegal activities while using our website.
- Do not violate the intellectual property rights of others, including but not limited to copyrights and trademarks.
- Do not use our website for any commercial purposes without our written consent.
We reserve the right to terminate your access to our website if you violate any of these guidelines.
Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of our company or its licensors and is protected by intellectual property laws. You may not use, reproduce, modify, distribute, or display any content from our website without our prior written consent.
User-Generated Content
Some areas of our website may allow users to submit their own content. By submitting content to our website, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, distribute, and display the content in any media. You also represent that you have all necessary rights to submit the content and that it does not violate any third party rights.
Limitation of Liability
Our website is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the use or results of our website or any content on it. We shall not be liable for any damages arising from your use of our website.
Third Party Links
Our website may contain links to third party websites that are not owned or controlled by us. We are not responsible for the content or practices of these websites. By accessing these third party links, you do so at your own risk and we recommend reviewing their terms and conditions.
Changes to Terms and Conditions
We reserve the right to modify or update these terms at any time without prior notice. It is your responsibility to periodically review these terms for any changes. Your continued use of our website after any modifications constitutes your acceptance of these terms.
Governing Law
These terms shall be governed by and construed in accordance with the laws of [Country/State] without giving effect to any principles of conflicts of law.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us.
Termination or Suspension
We reserve the right to terminate or suspend your access to our website at any time without notice if we believe that you have violated these terms and conditions. We also reserve the right to take legal action against any individual or entity that violates these terms.
Disclaimer
Our website is provided for informational purposes only. We make no guarantees or warranties about the accuracy, reliability, completeness, or suitability of any information on our website. Any reliance you place on such information is strictly at your own risk.
Endorsements
Our website may feature endorsements from third parties. These endorsements do not necessarily reflect our views and should not be seen as an endorsement by us.
Indemnification
You agree to indemnify and hold us harmless from any claims, losses, or damages arising out of your use of our website or any content on it. This includes but is not limited to legal fees and expenses.
PRIVACY POLICY
CDL Legal values your privacy and is committed to protecting the personal information of our members. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services. By becoming a member or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information
- Name
- Contact details (email, phone number, mailing address)
- Date of birth
- CDL (Commercial Driver’s License) details
Payment Information
- Billing address
- Credit/debit card details or other payment information
Usage Information
- Details about your interactions with CDL Legal services, including inquiries, claims, and legal assistance requests.
- Information related to your use of our website, mobile applications, or member portals.
Case Information
- Details related to your legal cases or inquiries, including citations, court documents, or related correspondence.
2. How We Use Your Information
We use the collected information to:
- Provide legal services and support tailored to your needs.
- Process payments and manage billing.
- Communicate with you regarding updates, services, and relevant legal matters.
- Improve our services, website, and mobile applications.
- Comply with legal obligations and respond to legal requests.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information under the following circumstances:
- With Legal Representatives: To provide you with legal services or representation.
- With Service Providers: To facilitate billing, communications, and other operational needs.
- As Required by Law: To comply with legal obligations, such as responding to subpoenas, court orders, or legal processes.
4. Data Security
We implement industry-standard security measures to protect your information. This includes encryption, firewalls, and secure data storage. Despite these measures, no system is completely secure, and we cannot guarantee absolute security of your information.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access, update, or correct your information.
- Request deletion of your personal information.
- Object to or restrict certain types of data processing.
To exercise these rights, please contact us using the information provided below.
7. Contact Us
If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us:
CDL Legal
15633 S Mahaffie St. Olathe, KS 66062
Phone: (913) 738-4836
Email: [email protected]